Shipping Policies

Standard Shipping Policy

At FireMist, we are committed to delivering your orders in a timely and efficient manner. Please review our standard shipping policy for details on processing times, shipping methods, and delivery timelines.

1. Order Processing

  • Orders are processed within [1-2] business days (Monday through Friday, excluding holidays) after payment is confirmed.
  • Orders placed on weekends or holidays will be processed the following business day.
  • You will receive an email confirmation once your order is shipped, including tracking information if applicable.

2. Shipping Methods and Costs

  • We offer the following shipping methods:

    • Standard Shipping: [Estimated delivery time: 3-7 business days]
    • Expedited Shipping: [Estimated delivery time: 1-3 business days]
    • Overnight Shipping: [Estimated delivery time: 1 business day]

  • Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Free standard shipping is available for orders over [Insert Minimum Order Value].

3. Delivery Locations

  • We do not ship to P.O. boxes, APO/FPO addresses, or certain remote locations.
  • International shipping is available to select countries. Additional customs fees, duties, and taxes may apply and are the responsibility of the customer.

4. Delivery Times

  • Delivery times are estimates and not guaranteed. Delays may occur due to weather, carrier issues, or unforeseen circumstances.
  • Orders shipped to remote or rural areas may require additional time.

5. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
  • Please allow up to 24 hours for the tracking information to update.

6. Lost or Damaged Packages

  • If your package is lost or damaged in transit, please contact us using the online form within [7] days of the expected delivery date.
  • We will work with the carrier to resolve the issue and, if necessary, provide a replacement or refund.

7. Changes and Cancellations

  • Orders can only be modified or canceled prior to shipment. Contact our customer service team at the contact form as soon as possible for assistance.

8. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Return Policy.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us using the form.

[Your Company Name] reserves the right to update this shipping policy at any time without prior notice. Changes will be effective immediately upon posting to our website.